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Privacy Statement

This website (www.mythtrips.com – hereinafter referred to as Mythtrips.com) belongs to Mediterranean Host Limited (hereinafter referred to as MHL), a legally-constituted UK company, based in Edinburgh (Scotland, UK) with registration number SC317781.

MHL respects your privacy. This Privacy Statement informs you of our privacy practices and of the choices you can make about the way your information is collected online and how that information is used. This statement is readily available on our home page and at the bottom of every Mythtrips.com webpage.

Information collection

MHL collects and uses personal information to understand your needs and interests and to serve you better.

On some webpages from our site Mythtrips.com, we ask you to provide personal information. For example, when you order/book products or services, we will ask you to provide personal information to complete these transactions. The types of personal information you provide to us on these pages may include name, e-mail address, postal address, telephone number, credit/debit card number and expiry date.

How we use your information

The information that MHL collects to understand your needs and interests helps us deliver a better service to you. For example, MHL may use your information to

  • -assist you in completing a transaction or booking;
  • -communicate with you about products and services;
  • -provide service and support;
  • -provide personalized promotional offers;
  • -select content to be communicated to you;
  • -contact you for market research regarding MHL products or services.

Credit card information is used only for payment processing and fraud prevention. Credit card information and other sensitive personal information required to process a credit decision is not used for any other purpose by our financial services providers or MHL and will not be kept longer than necessary for providing the services.

How we share your information

The information you provide to us is shared with a) any member of our group (as described below), b) our bank and c) involved third parties.
a) Your personal information might be disclosed to any member of our subsidiaries.
b) Paying by credit or by debit card, your card details will be passed to our bank for authorisation of the transaction and for payment.
c) Your information might be disclosed to booking agents and hotels that will use your information in the ways described in this privacy statement. Only the necessary information will be provided for the arrangement of your booking. Be aware that the hotels may not be subject to data protection laws.

Your personal information to third parties might be disclosed if there is need to disclose or share your personal data in order to comply with any legal obligation or to protect the rights, property, or safety of MHL, our customers, or others. Moreover, we might exchange information with other companies and organisations in order to be protected by fraud protection and credit risk reduction.

Your personal details will not be disclosed to any other company or organisation without your consent, unless it has been mentioned above. However, we keep the right to use this information if there is an emergency situation that requires it or we are legally required to do so.

Log files

Mythtrips.com uses log files. This might include any of the following: internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp. Any of this information is not linked to your personal details.

Third parties may be allowed to gain access to full log files under controlled circumstances for the purposes of auditing. Abstracted log information not showing individual's actual internet addresses is provided to third parties.

Cookies

Access to Mythtrips.com may involve the use of cookies, although the website can run without the use of cookies. Cookies are small files of information stored on the browser of each user so that the server can recognize certain information that only the server can read. Cookies last for a limited time. No cookies can permit any telephone, email or other identification details to be revealed. Cookies cannot extract any information from the user's hard drive or steal personal information. The only way that a user's private information can form part of a cookie file is if the user personally give this information to the server.

Although cookies help us to optimise your booking process, users who do not wish to receive cookies or wish to be informed of their presence, can configure their browser to that effect.

Security of the site

MHL has put security measures in place to protect the loss, misuse and alteration of the information under our control. We take every precaution to protect our user’s personal information, both online and off-line. The online security of the information you provide is achieved through the use of Secure Socket Layers (SSL). At no time are your debit/credit card details transmitted unencrypted over the Internet; firewall technologies also are used.

While on a secure page, such as our order form, the lock icon on the bottom right of web browsers such as Firefox and Microsoft Internet Explorer becomes locked, meaning the transaction is secure.

Whilst off-line, all of our user’s information is restricted in our offices. Only specific employees who need the information in order to proceed your request/booking or other specific job are granted access to personal information. In addition, all employees are kept up-to-date on our security and privacy practices whenever new policies are added.

If users have any questions about the security at our website, please send us an email to Customer Service Department (at support@mythtrips.com).

Changes to the Privacy Statement

This Privacy Statement was produced and posted on Mythtrips.com on the date noted at the bottom of this text. MHL reserves the right to modify the privacy statement according to the company’s interests. Changes in the way personal information might be used will be described in future versions of the privacy statement. Be aware that by making a booking through Mythtrips.com you agree at the latest privacy statement, current at the time of your most recent booking.

If for any reason and at any time we decide to use your personal information in a different way from that stated in the privacy statement applicable to your information, we will notify you by an email and request your approval.

MHL, its directors, employees, agents, affiliates or other representatives and their respective parent and subsidiary companies shall not be liable in respect of any claims, emergencies, demands, causes of action, damages, losses, expenses including without limitation, reasonable attorney fees and costs of proceeding arising out of or in connection with the use and/or dissemination of personal information relating to you in accordance with this privacy policy and your consent.


Secure Transactions

Mediterranean Host Limited allows your Web browser to encrypt information using 128-bit encryption techniques when sensitive personal or financial information is transmitted over the internet.

Encryption is a mathematical process that turns meaningful words and numbers into a coded, unrecognizable sequence of symbols so as to prevent any unauthorized viewing and/or use while the information is being transmitted.

This sequence of symbols can only be decoded into meaningful information once it has reached its authorized destination. This type of encryption is supported by many major banks and online businesses such as our business partners PayPal and Bank of Scotland.

Put your mind at ease with our highly secured environment for online transactions.


Liability Disclaimer

The information, software, products and services published on this website (www.mythtrips.com – hereinafter referred to as Mythtrips.com) are provided by Mediterranean Host Limited (hereinafter referred to as MHL), its affiliates and its suppliers and whilst every possible effort has been made to ensure uninterrupted access to the site and accuracy of information, MHL and its affiliates and suppliers can not guarantee these.

In no event shall MHL, its affiliates and its suppliers be liable for any direct, indirect, special, punitive, exemplary or consequential losses or damages of whatsoever kind arising out of access to, the use of this website or any information contained in it or the inability to access to, including loss of profit and the like, even if MHL, its affiliates and its suppliers had been previously advised of the possibility of such loss or damage.

MHL, its affiliates and its suppliers reserve the right to make improvements and/or changes on the website at any time without previous notice.

Links on Mythtrips.com to third party websites may exist for information purposes only. Such sites are independent from Mythtrips.com and MHL is not responsible for and does not endorse the material contained therein.

All bookings for accommodation or any other travel services offered on Mythtrips.com are made with the travel services provider concerned and neither with MHL nor with its affiliates. MHL and its affiliates only facilitate the making of these reservations and are not a party to the contract between you and the travel services provider. MHL and its affiliates have the role of intervener and have no responsibility or liability to you in respect of the terms of that contract whether directly or indirectly.

Accommodation establishments and other suppliers of services on this site are independent businesses and are not agents or employees of MHL or its affiliates. Therefore MHL and its affiliates are not liable for any acts, omissions, breaches or negligence of any such suppliers or any damages or expenses resulting from the aforesaid. MHL and its affiliates are not liable for any refunds in the event of overbooking or force majeure or any other cause beyond their control.

Whilst MHL, its affiliates and its suppliers aim only to include services that maintain certain standards, any travel services and information in Mythtrips.com should not be taken as a recommendation from MHL, its affiliates or its suppliers.

To the maximum extent permitted by law, MHL disclaims all implied warranties with regard to the information, services and materials contained on this website. All such information, services and materials are provided “as is” and “as available” without warranty of any kind.


Contacting us

By providing you with this Privacy Statement, MHL pledges our continued commitment to protecting the information you provide to us. If you have any questions or comments about this Privacy Statement, please email MHL at the following address support@mythtrips.com. Our Customer Service Department is ready to deal with your concerns seven days a week.

Mediterranean Host Limited, 19 High Riggs, Edinburgh EH3 9BW, United Kingdom

Page last updated on: 18-Jun-2007

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